From Trip Advisor
We were a group of three; my 70yo Godmother, me and my 13 year old daughter and everyone had a wonderful day.
Bruce has both historical and local knowledge coupled with a friendly and welcoming disposition.
The entire trip was extremely informative and we covered so much in one day it was "Amazing".
We saw the geothermal park and Bruce knew exactly when to head to the main Geyser to see it at it's bursting best, the historical baths and uses of the thermal water, where to stand for the Maori Experience, how the kiwi farming industry works (we toured a working farm which had a retail outlet including taste testing of kiwi wine, ice cream and delicious shortbreads), visited a delicious handmade chocolate factory, lunched on the banks of Lake Rotorua (Bruce is well connected and phoned ahead so we got the best table in the house overlooking the lake; highly recommend the local fish and chips).
Before we arrived - Irene was a wonderful point of contact. She provided us with a range of options including the 9 seater bus or an individual tour.
Nothing was too much trouble and she responded to emails promptly.
Bruce arrived early to collect us from the cruise terminal and was extremely flexible throughout the day.
At the end of the tour he took us around the town of Tauranga to get our bearings, dropped me to the bank, others to a speciality gift shop ... he couldn't be a better host on every level.
We went through a huge redwood forest - something I didn't even know existed in NZ.
Bruce encouraged questions and provided historical context.
It was interesting to travel through the suburb of Rotorua and see the impact of the geothermal activity on residents, some of whom had activity in their own back yards!
It is these little extras and the sheer volume of sites visited that make this tour a stand out.
It is excellent value for money.
It's not often you can satisfy three generations in the one tour but Bruce did it!
We all loved the chocolates and kiwi ice cream, the Maori experience was once in a lifetime and I'll never forget those huge redwoods and the serenity of being in the forest.
Being a small group, Bruce moved through attractions easily and we avoided cues and crowds without missing out on seeing everything.
If you're heading to Tauranga - pencil in an Amazing Day tour - you won't be disappointed! It was a highlight of our visit to New Zealand.